Apps Engineered for Retention
Welcome, LiftOne Team!
Backed by thirteen years of disciplined engineering and near-perfect client feedback, with Tepia, you get apps that hold attention, reduce friction, and keep your customers returning.
Tepia's AI Experience
AI-Powered Home Inspection Analysis & Cost Estimation
Leveraging the OpenAI API to transform raw inspection reports into structured, actionable data layers — delivered as polished PDFs ready for homebuyers, agents, and inspectors.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
Intelligent Voice Agents for Inbound & Outbound Calls
A complete AI-powered phone system that handles live calls with human-quality voice interaction — transcribing, reasoning, and responding in real time.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
RAG-Powered Training via Voice & Document Upload
An internal knowledge platform that ingests your documents — SOPs, manuals, sales playbooks — and makes them conversationally accessible through voice and text.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
To add a video to your site, click the “Insert” button and navigate to the “Media” section. Then, drag and drop a video component onto the Canvas.
Scale your growth with
emotionally intelligent engineering
Backed by thirteen years of disciplined engineering and perfect client feedback, you get software solutions that hold attention, reduce friction, and keep your employees productive.
Our Strategy for LiftOne Use Cases
12 use cases, 5 synergy pairs
Every use case in your list maps to one or more of these three foundations. Paired use cases share 60–80% of their infrastructure, so building one dramatically accelerates the next.
Customer & Knowledge RAG Layer
A retrieval-augmented generation layer that connects your Salesforce Knowledge base,
ServiceMax documentation, OEM product docs, and historical case resolutions into a single intelligent retrieval system.
Work Order Lifecycle Intelligence Layer
A unified pipeline that connects work order data across ServiceMax, Salesforce, and SAP, analyzing fault codes, parts usage patterns, repair outcomes, and historical benchmarks.
This is the engine behind any use case that touches the service lifecycle from dispatch to billing.
Telemetry & Predictive Analytics Pipeline Layer
Real-time equipment telemetry ingestion paired with predictive modeling.
This layer monitors your fleet, identifies failure patterns before they happen, and feeds predictions into every downstream use case, from van stocking to proactive sales leads.
1
Data Layer
2
Foundational Layer 1
3
Foundational Layer 2
4
Foundational Layer 3
5
Full Architecture
Step 1 of 5
What LiftOne Already Has
After your ERP implementation, your data is centralized and normalized across SAP, Salesforce, ServiceMax, and Snowflake. This is the hardest part — and it's done. Everything above builds on this foundation.
Start
>
Service & Self-Service
Shared RAG layer, escalation logic, Salesforce connectors
UC-001
Phase 1
Service Cloud Triage & Routing
High
UC-003
Phase 2
Customer Self-Service Agent
Medium
Work Order Quality Loop
Better docs in → fewer billing exceptions out
UC-004
Phase 1
Billing Validation & Approval
High
UC-007
Phase 2
Automated Technician Notes
Low-Mid
Predictive Repair Cluster
Same predictive engine — diagnosis, stocking, and lead gen
UC-005
Phase 3
Predictive Repair & Parts
Mid-High
UC-008
Phase 3
Proactive Service Leads
Mid-High
UC-002
Phase 3
Intelligent Van Stocking
Medium
Sales Intelligence
Fleet insights surface as opportunities with commission estimates
UC-009
Phase 4
Fleet Optimization & Sales Intel
Mid-High
UC-011
Phase 4
Commission-Driven Sales Agent
Medium
Additional Applications
Leverage foundations built in earlier phases
UC-006
Phase 4
Intelligent Dispatching
Medium
UC-012
Phase 4
Vendor Management & Parts Tracking
Mid-High
UC-010
Phase 4
Non-OEM Repair Catalog
Low-Mid
Foundational Layers
Customer & Knowledge RAG Layer
Salesforce Knowledge · ServiceMax Docs · OEM Documentation · Case History
UC-001
UC-003
UC-010
Work Order Lifecycle Intelligence
ServiceMax · Salesforce · SAP · Fault Codes · Parts Patterns · Repair Outcomes
UC-004
UC-007
Telemetry & Predictive Analytics
Equipment Telemetry · Predictive Models · Failure Patterns · Real-Time Monitoring
UC-002
UC-005
UC-006
UC-008
UC-009
Data Layer
Unified Data Layer
SAP · Salesforce · ServiceMax · Snowflake · Data Cloud
Leadership Team
Tepia is the experienced engineering team that bolts thirteen years of disciplined problem-solving onto your team
Director of Engineering
Brianna Martinson
Founder and CEO
Abraham Agopian
Director of Operations
Dustin
Gordon
13 years of apps with 90%+ customer retention
Copyright 2025 Tepia All Rights Reserved
